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CUSTOMER SUPPORT

Support at every stage
of your project.

Custom Product Development

Software and hardware tailored to your requirements, from PCBA and firmware to interfaces and product validation.

Training

Practical learning for sensors, DALI, Bluetooth Mesh, Koolmesh, commissioning and building integration.

Technical Support

Expert help with product selection, system design, wiring, configuration, integration and troubleshooting.

Testing & Commissioning

Coverage tests, daylight calibration, network validation, gateway checks and system handover.

Software & App Downloads

Access Koolmesh apps, web tools, updates, manuals and commissioning resources.

Project Activities

Technical workshops, product demonstrations, project reviews, webinars and on-site support.



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